“Why can’t you Bulk Bill?”
The short answer is we would dearly love to, but can’t.
Bulk billing rebates have been historically kept very low but successive governments, and not indexed to inflation, which means year on year the amount the government contributes to appointments has gone down.
Simply put, many GP practices have closed down over the years because they simply couldn’t afford to keep operating with reducing income. No business could.
We took the approach that we have a high standard of care that we (and you) expect our Doctors to provide, and the provision of those services and care requires more time. In order to make that time available to you, we worked out the fees that you pay, and we publish them honestly and openly on our website.
We are not profit-driven, and have made sure that we provide a quality, luxury service that you have come to expect from us and we offer benefits such as Quick Scripts (no appointment needed), telehealth, free coffee and the luxurious waiting lounge that you all enjoy, not to mention all the hidden things like state-of-the-art medical examination and assessment equipment, the very best quality and talented staff as well as hand-picked doctors who are passionate about being the best.
We provide 15 minute appointment slots, not the 5 or 10 you can expect elsewhere, and ultimately we want to build a lasting relationship with you that stands the test of time and allows us to be your specialist for life.
With the recent election, the government have suggested that they will make bulk billing more common - we believe that this is incredibly unlikely. Successive administrations have failed to keep pace with inflation, let alone the rising cost of providing a service such as ours, and their new “funding” is severely constrained, vastly undervalues the service we provide, and would lead to us running our service at a massive loss.
Bulk billing services do exist, but as the old saying goes, you get what you pay for. We believe our gaps are fair and transparent, and whenever the Government increases rebates we promise to pass this on to our patients rather than pocketing the difference.
After all, we are Doctors. Done Different.